This course is designed to give all employees a more in depth knowledge of our procedures for identifying and helping vulnerable customers.

The purpose of this course is to provide you with an understanding of the Insurance Conduct of Business Sourcebook requirements and their importance to your role in Cavere Insurance.

Financial prudence and compliance to regulations is vital to our operating as a company and the principles of Treating Customers Fairly are key to our relationships with customers.

To get the most out of this course, you should work through the Workbook and refer to any of the additional resources where necessary.

Once you have studied the literature, there is a test to help solidify your knowledge of ICOBS and its applications to your work.

This course is designed as advanced insight into the Senior Managers & Approved Persons process for FCA regulation.

This course is designed to give all employees a more in depth knowledge of our procedures for handling customer feedback and dealing with complaints within FCA timescales.

This course is designed to give all advisors and Cavere employees an introduction and overview of the regulatory environment in which we operate.

This course is designed to give all employees an understanding of the requirements of the Public Interest Discloure Act1998 and the Cavere Whistleblowing Policy.